Faq's

Sure! If you're ordering just 5 or more ball markers of the same design, we offer a 15% discount on the order.

Choose a clear, high-resolution image with good contrast. Faces and pets look great. If we see issues (too dark, low-res, busy background), we’ll reach out with recommendations before engraving.

Most use flat 2D surface engraving. Ours are true 3D, tactile relief from a depth map, then hand finished (brass black, wire brushed, lightly sanded, buffed) for detail that pops and a premium patina.

Yes. Our markers are 40mm in diameter—the largest legal size under USGA rules.

Production typically takes 3–5 business days, depending on current demand. Shipping speed depends on the option you choose at checkout. You’ll receive tracking when it ships.

Only if you own the rights or have written permission. We can’t engrave copyrighted, trademarked, or prohibited content without authorization. When in doubt, contact us before ordering.

Brass develops a natural patina over time. Wipe with a soft, dry cloth after use. Avoid harsh chemicals. If you prefer it brighter, buff gently with a microfiber cloth.

We don't offer design services. If you need assistance in creating a design, you can explore AI image tools such as ChatGPT, Google's Nano, xAI's Grok, or Midjourney. For human support, Fiverr has a wide range of skilled professionals.

If you are unsatisfied with your finished product, inform us, and we'll do our best to ensure your satisfaction. Return the marker for a full refund within 30 days of receipt, or request a complimentary revision for a remake.